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BOOK PAGE 663 ADVANCEPCS HEALTH, L.P. MANAGED PHARMACY BENEFIT SERVICES AGREEMENT CONSUMER CARD PROGRAM THIS AGREEMENT (the "Agreement") is made as of July 1, 2005 (the "Effective Date") among National Association of Counties ("Customer"), counties that are members of the National Association of Counties ("Member County") and AdvancePCS Health, L.P. ("AdvancePCS"), for the purpose of delineating the terms and conditions under which AdvancePCS will provide certain managed pharmacy benefit services to Member County and Customer. Customer agrees that it will require each Member County to execute an individual agreement with AdvancePCS in the form attached hereto as Exhibit C (the "Member County Agreement") prior to AdvancePCS' providing Services to such Member County. AdvancePCS will not provide Services to Member County prior to the receipt of the Member County's execution of the Member County Agreement. STATEMENT OF SERVICES / OBLIGATIONS. 1.1 Services. AdvancePCS will provide Member County the services as set forth in this Section 1, and the services described in any attachment, addendum or amendment hereto (collectively the "Services"). AdvancePCS may make changes to the Services from time to time so long as such changes do not materially alter any of the provisions of this Agreement. 1.2 Participating Pharmacies. AdvancePCS has created a network of Participating Pharmacies, which will perform pharmacy services for Participants. 1.3 Pharmacy Help Desk and Voice Response Unit. AdvancePCS will provide Participating Pharmacies with help desk assistance and access to AdvancePCS' voice response unit during AdvancePCS' hours of operation. 1.4 Claims Processing. a. Submission of Claims. AdvancePCS will adjudicate Claims submitted by Participating Pharmacies to AdvancePCS in accordance with the Participating Pharmacy's agreement with AdvancePCS and the Consumer Card Program. b. Collection at Point of Sale. Customer and Member County acknowledge that Participating Pharmacies will collect from the Participant one hundred percent (100%) of the applicable prescription price, discounted at the rates set forth on Exhibit B as applicable, plus a transaction fee from the Participant. 1.5 Customer Service. AdvancePCS will make available to Customer, Member County and Participants a toll free number during those hours of operation maintained by AdvancePCS. Staff will be available to answer questions on the Consumer Card Program and Consumer Card Program guidelines. 1.6 Identification Cards. AdvancePCS will, at its own cost, produce identification cards for Participants, which contain Member County's and Customer's logo(s). Identification cards will be available to any individual the Member County or Customer deem appropriate. AdvancePCS will work with Member County on the distribution method for identification cards; provided, however if Member County requests that AdvancePCS mail the identification cards to Members, postage and handling charges will apply. The Participant shall be responsible for paying for any prescriptions obtained while using the identification card. 1.7 Clinical Services and Drug Utilization ReN iew ("DUR"). NAOC k2 e2.doc (07/06/2005) IRxClaiml Paec I of 15 This document contains proprietan information of AdvancePCS, and mac not be used tor amt purpose other than to evaluate entering into a relationship with Ad,ane,PCS, nor Inj v it tic duplicated of discloxcd to other for am purpose.