Laserfiche WebLink
BOOK 22 pier 387 <br />ii. Telephonic notice provided the contact is made directly <br />with the affected persons and appropriately documented <br />by the County. <br />3. Preventing and Mitigating Identity Theft <br />In the event employees identify the possibility of a red flag or identity theft, they <br />shall take one of more of the following steps. Depending on the degree of risk <br />posed by the red flag: <br />a. Continue to monitor an account for evidence of Identity Theft. <br />b. Contact the customer. <br />c. Change any passwords or other security devices that permit access <br />to accounts. <br />d. Do not open a new account. <br />e. Close an existing account. <br />f. Reopen an account with a new number. <br />g. Notify the Finance Officer for determination of the appropriate <br />step(s) to take. <br />h. Notify law enforcement. <br />i. Determine that no response is warranted under the particular <br />circumstances. <br />4. Protection of Confidential Information <br />in order to further prevent the likelihood of identity theft occurring with respect to <br />Covered Accounts, the County will take the following steps with respect to its <br />internal operating procedures to protect confidential information: <br />a. Ensure that its website is secure. <br />b. Ensure complete and secure destruction of paper documents and <br />computer files containing customer information. <br />c. Ensure that office computers are password protected and that <br />computer screens lock after a set period of time. <br />d. Keep offices clear of papers containing customer information. <br />e. Request only the last 4 digits of social security numbers (if any). <br />f. Ensure computer virus protection is up to date. <br />g. Require and keep only the kinds of customer information that are <br />necessary for County purposes. <br />5. Program Updates <br />This policy shall be reviewed and updated annually to reflect changes in risks <br />to customers and the soundness of the County from Identity Theft. The <br />Finance Officer or his/her designee shall consider the County's experiences <br />with Identity Theft situations, changes in Identity Theft methods, changes in <br />Identity Theft detection and prevention methods, changes in types of accounts <br />the County maintains and changes in the County's business arrangements <br />with other entities. After considering these factors, the Finance Officer or <br />Identity Theft/Red Flag Rules Page 9 <br />