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Ut�l <br />• Provide all training for its users with respect to the Services except as specifically provided by LCI <br />herein. <br />• If this SOW is dependent upon the availability of certain hardware, software, data or <br />documentation, Customer agrees to cause those items to be available, installed, configured and <br />operational in advance of commencement of the Services. <br />• Obtain all "Required Consents" that are necessary for LCI's performance of the Services. A <br />"Required Consent" means any consent, permit or approval required to give LCI the right to <br />access information owned or used by Customer. <br />• Not use the Services for any unlawful purpose. Without limiting the foregoing, Customer shall <br />not use the Services to (i) invade another person's privacy; post, transmit or disseminate <br />material that is obscene, profane, pornographic, abusive, defamatory or otherwise offensive or <br />objectionable, (ii) achieve unauthorized access to any computer systems, software, data, or any <br />confidential or proprietary material of any other person, without the knowledge and consent of <br />such person, (iii) upload, post, publish, transmit, reproduce, or distribute in any way, <br />information, software or other material that is protected by copyright, or other proprietary <br />right, without obtaining permission of the copyright owner or right holder, or (iv) restrict, inhibit <br />or otherwise interfere with the ability of any other person to use or enjoy the use of any Service <br />or the Internet, including, without limitation, posting or transmitting any information or <br />software that contains a virus or other harmful or debilitating feature. <br />• Be solely responsible for the selection of the Services and deliverables that meet its needs. <br />Customer is solely responsible for the results obtained from the use of the Services and <br />deliverables, including Customer's decision to implement any recommendation concerning <br />Customer's business practices and operations. LCI is not responsible for performing Customer's <br />regulatory or management obligations; is not responsible for determining the requirements of <br />laws applicable to Customer's business, including those relating to Services that Customer <br />acquires under this SOW; and is not responsible for determining that LCI's provision of particular <br />Services meets the requirements of such laws. <br />• Be solely responsible for (i) the selection and implementation of procedures and controls <br />regarding access, security, virus protection, encryption, use and transmission of data, (ii) any <br />data and databases entailed in the Services or any deliverable, and (iii) backup and recovery of <br />any database and any stored data to prevent data loss due to any cause. <br />Completion Criteria <br />When the Services detailed in this SOW have been completed and demonstrated, the Project will be <br />considered complete and LCI will request Customer signoff. Customer agrees to sign the Solutions <br />Delivery and Acceptance document in a timely manner. Notwithstanding the foregoing, LCI will have <br />fulfilled its obligations under this SOW when any one of the following first occurs: <br />• LCI completes the Services described in this SOW. <br />• This SOW is terminated in accordance with Section 2 of the Terms and Conditions. In this case, <br />LCI will invoice Customer for actual hours worked and expenses incurred up to the date of <br />termination. <br />12 <br />