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42 <br />U r <br />Table of Contents <br />Introduction..................................................................................................................... .............................. <br />ProjectObjective ............................................................................................................. ..............................4 <br />ProjectScope ................................................................................................................... ..............................4 <br />Services included in the project scope ........................................................................ ..............................4 <br />Services excluded from the project scope .................................................................. ..............................6 <br />Customer locations included in the project scope ...................................................... ..............................6 <br />Services Detail /Project Scope .......................................................................................... ..............................6 <br />Implementation........................................................................................................... ..............................6 <br />LCI Development and Unit Testing .......................................................................... ..............................6 <br />Trainingand Documentation .................................................................................. ..............................7 <br />UserAcceptance Testing ......................................................................................... ..............................8 <br />Support....................................................................................................................... .............................89 <br />SupportServices .......................................................................................................... ..............................9 <br />Customer Roles and Responsibilities ............................................. ............................... ............................91-0 <br />CustomerRoles .......................................................................... ............................... ............................940 <br />Customer General Responsibilities ............................................................................ .............................10 <br />Customer Technical Responsibilities .......................................................................... .............................11 <br />Other Customer Responsibilities ................................................................................ .............................11 <br />CompletionCriteria ........................................................................................................ .............................12 <br />ChangeControl ............................................................................................................... .............................13 <br />ProjectAssumptions ....................................................................................................... .............................13 <br />Professional Services Fees ............................................................. ............................... ...........................1344 <br />PaymentSchedule ...................................................................................................... .............................14 <br />BudgetNotes .............................................................................................................. .............................14 <br />Terms Conditions: .................................................................................................................................... <br />15 <br />3 <br />