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LU aooK 2 2 PAGE Ltj PROFESSIONAL SERVICES AGREEMENT This service agreement between Logan Systems, Inc. ("Logan Systems") and Lee County, North Carolina (the "County") will become effective this I st day of July, 2008. The respective parties may execute this agreement at different times. Pursuant to the terms outlined below, Logan Systems agrees to provide professional services to the Lee County Register of Deeds ("ROD") for the management of the permanent records maintained by the ROD. The contract is divided into three sections. The first outlines all general terms common to the services provided to the ROD. The two remaining sections contain specific terms for the services provided and the respective costs of those services. 1. Common Terms 1. Term of the Agreement: The term of this contract shall be three years and shall cover the services described herein provided by Logan Systems from July 1, 2008 through June 30, 2011. 2. Services Provided: Logan Systems provides a turnkey service that includes all necessary hardware, software, training and support required to maintain the permanent records maintained by the ROD. The services to be provided are explained in greater detail below. 3. Additional Conversion Services: Certain conversion services not listed below may be provided by Logan Systems during the term of this contract. These additional services shall not be subject to this contract. 4. Training: All necessary training for both the ROD's staff and the general public will be provided by Logan Systems at no additional charge to the County. 5. Support: Unlimited support is provided via a toll free number on business days from 8:OOAM through 5:OOPM. In addition, other contact numbers for support representatives have been provided for after-hours support. If the problem or question cannot be adequately answered over the telephone, then a support representative will visit the ROD's office at no additional charge. If equipment needs to be repaired or replaced, the target for such replacement is 24 hours. 6. Consumable Supplies: The cost of consumable supplies such as paper, toner, and recording binders are not included in the charges listed below. These consumables may be purchased from Logan Systems. 7. Ownership of Hardware and Software: All hardware and software provided as part of the indexing and imaging services remains the property of Logan Systems. As such, Logan Systems remains responsible for the replacement, repair, and upgrade of such equipment. 8. Ownership of Data: All data pertaining to the ROD is the property of Lee County and the ROD. If requested, Logan Systems will provide the data to Lee County at no charge in an acceptable format on an acceptable media. Lee