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4Ho -.77t5 % 2022-23 & 2023-24 NCDHHS/COUNTY MEMORANDUM OF AGREEMENT MENT of ENERGY PROGRAMS PERFORMANCE MEASURES Adult `ddld support Energy Programs WHAT ARE THE PERFORMANCE MEASURES? In 2017, the North Carolina General Assembly passed the Family/Child Accountability and Protection Act/ Rvlan's Law - Session Law 2017-41. The law requires all counties to enter into an annual agreement with the NC Department of Health and Human Services (NCDHHS) for all social services programs excluding medical assistance (NC Medicaid). The goal of the annual agreements is to support the provision of consistent, quality child welfare and social services that ensure the safety, health and well-being of children, adults and families served across North Carolina. The law requires the agreement to contain performance requirements and administrative responsibilities. This fact sheet is one of six fact sheets describing the 21 performance measures in the 2022-23 and 2023-24 Memorandum of Agreement. The six fact sheets address: 1) Adult Services, 2) Child Support Services, 3) Child Welfare Services, 4) Energy Programs, 5) Food and Nutrition Services, and 6) Work First Services. Why Were These Energy Programs Measures Selected? The NCDHHS-County Memorandum of Agreement includes two Energy Performance measures. Energy programs help low-income families,seniors and adults with home heating and cooling to protect their health and well-being. These energy programs provide financial assistance so that vulnerable populations in our communities do not have to make difficult choices between heating and cooling their homes or affording other basic necessities such as food, medicine or shelter.Together the two measures address the federal requirements to assist households with the lowest incomes that pay a high proportion of household energy bills. BASIS The Federal Low-Income Home Energy Assistance Program (LIHEAP) Statute and Regulations and subsequent amendments provide the foundational guidance for government's role in the administration of the Energy program. The LIHEAP statute was amended in 2005 by Subtitle B of the Energy Policy Act of 2005 (Public Law 109-58) which reauthorized LIHEAP through FY 2007. The LIHEAP statute is codified in the United States Code at: • 42 U.S.C.§ 8621-8630 (2008). The US HHS regulations for the LIHEAP block grant are found in 45 C.F.R.§ 96. Subparts A-F. H. The Administration for Children and Families (ACF)conducts compliance reviews. States determined to be in noncompliance face penalties of repayment of misspent funds and/or withholding of federal funds. A Closer Look: Energy Programs Performance Measures 1. The County will process 95%of Crisis Intervention Program((IP)applications,with no heat or cooling source,within one(1)business day from the date of application or date all verification is received, whichever comes first. RATIONALE The intent of this measure is to ensure that eligible individuals in a household without a heating or cooling source receive relief as soon as possible. 1 of 2