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.M`STATEy <br /> c�` 2022-23 & 2023-24 NCDHHS/COUNTY MEMORANDUM OF AGREEMENT <br /> N, ADULT SERVICES PERFORMANCE MEASURES <br /> Adult <br /> Services <br /> WHAT ARE THE PERFORMANCE MEASURES? <br /> In 2017, the North Carolina General Assembly passed the Family/Child Accountability and Protection Act/ <br /> Rylan's Law - Session Law 2017-41. The law requires all counties to enter into an annual agreement with the <br /> NC Department of Health and Human Services (NCDHHS) for all social services programs excluding medical <br /> assistance (NC Medicaid). The goal of the annual agreements is to support the provision of consistent, quality <br /> child welfare and social services that ensure the safety, health and well-being of children, adults and families <br /> served across North Carolina. <br /> The law requires the agreement to contain performance requirements and administrative responsibilities. <br /> This fact sheet is one of six fact sheets describing the 21 performance measures in the 2022-23 and 2023-24 <br /> Memorandum of Agreement. The six fact sheets address: 1) Adult Services, 2) Child Support Services, 3) Child <br /> Welfare Services, 4) Energy Programs, 5) Food and Nutrition Services,and 6) Work First Services. <br /> Why Were These Adult Services Measures Selected? <br /> The NCDHHS-County Memorandum of Agreement includes four Adult Services performance measures: two <br /> Adult Protective Services (APS) measures and two State-County Special Assistance measures. Together, <br /> these four measures address the immediate safety, ongoing protection from abuse and neglect, and long- <br /> term security and well-being of older adults and individuals with disabilities. The goal is to provide services <br /> and protections to individuals and families experiencing serious health and safety needs who are not, at least <br /> temporarily, able to assist themselves with the goal of helping them return to independent, community living. <br /> BASIS <br /> NC G.S 108A-103 Article 6 requires that an APS evaluation shall be completed within 30 days for allegations <br /> of abuse or neglect and within 45 days for allegations of exploitation. NC Administrative Rule: 10A NCAC 71P <br /> .0604 requires that applications be processed and a notice approving or denying the application stating the <br /> effective date be mailed within 45 calendar days from the date the application form is signed for individuals <br /> aged 65 and older, and within 60 calendar days for those younger than 65. <br /> A Closer Look: Adult Protective Services Performance Measures <br /> 1.APS evaluations involving allegations of abuse or neglect will be completed within 30 days of the report for 85%of cases. <br /> RATIONALE <br /> Adult Protective Services are considered emergency services that involve cases of irreparable harm and <br /> potential for death. NC GS 108a, Article 6, requires that a prompt and thorough evaluation is made of <br /> all reports of adult maltreatment and does not allow for the provision of services until the evaluation is <br /> completed. Completing the prompt and thorough evaluation is essential to protecting the adult. While <br /> state statute does not specify a percentage, 85% was selected because counties encounter extenuating <br /> circumstances that preclude them from completing a timely evaluation. Timely completion of 85%of these <br /> reports indicates substantial compliance with the statute. <br /> 1 of 3 <br />