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/ a STATE yH\V <br /> 2022-23 & 2023-24 NCDHHS/COUNTY MEMORANDUM OF AGREEMENT <br /> -;4111;.!,/ <br /> s^nfwy^ '7� PERFORMANCE MEASURES AT—A—GLANCE <br /> ATTACHMENT I <br /> PERFORMANCE REQUIREMENTS: <br /> The Standard Measure is the measure set forth in federal or state law, rule or policy that governs the particular <br /> program. This is the Measure that all counties are ultimately aiming to achieve. <br /> The County Performance Measure is the measure that the County is required to achieve to be in compliance with <br /> this MOU. For some programs, the County's Performance Measure will be the same as the Standard Measure. For <br /> other programs, the County's Performance Measure may be greater or less than the Standard Measure, dependent <br /> upon previous year's performance. <br /> The Report of Performance is the period of time in which a County's response to a particular performance <br /> requirement is measured and reported. <br /> ENERGY PROGRAMS <br /> Standard County Performance Rationale Report of <br /> Measure Measure and Authority Performance <br /> 1 The County will The County will Ensure that eligible individuals in a Monthly <br /> process 95% of process 95%of Crisis household without a heating or cooling <br /> Crisis Intervention Intervention Program source receive relief as soon as possible. <br /> Program (CIP) (CIP)applications, 42 USC §§8621-8630 <br /> applications, with with no heat or <br /> no heat or cooling cooling source,within 10A NCAC 71V .0200 <br /> source, within one one(1)business day <br /> (1) business day from the date of <br /> from the date of application or date all <br /> application or date verification is received, <br /> all verification is whichever comes first. <br /> received, whichever <br /> comes first. <br /> 2 The County will The County will Ensure that eligible households who are in Monthly <br /> process 95% of process 95%of Crisis danger of losing a heating or cooling source <br /> Crisis Intervention Intervention Program receive financial assistance to avert the crisis. <br /> Program (CIP) (CIP)applications, <br /> 42 USC §§ 8621-8630 <br /> applications, that have heat or <br /> that have heat or cooling source with 10A NCAC 71V .0200 <br /> cooling source with a past due or final <br /> a past due or final notice,within two(2) <br /> notice, within two business days from <br /> (2) business days the date of application <br /> from the date of or date all verification <br /> application or date is received,whichever <br /> all verification is comes first. <br /> received, whichever <br /> comes first. <br /> 1 of 4 <br />