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"Malicious Code" means software viruses; worms; time bombs; Trojan horses; or any other computer code, files, <br /> denial of service, or programs designed to interrupt, destroy, or limit the functionality of any computer software, <br /> hardware, or telecommunications equipment. <br /> "Online Services" means any commercially available, Internet-based geospatial system that Esri provides, <br /> including applications and associated APIs for storing, managing, publishing, and using maps, data, and other <br /> information. Online Services exclude Data and Content. <br /> "Ordering Document(s)" means a sales quotation, Maintenance renewal quote, purchase order, proposal, Task <br /> Order, or other document identifying Esri Offerings, updates, or Services that Customer orders. <br /> "Perpetual License" means a license to use a version of the Esri Offering for which applicable license fees have <br /> been paid, indefinitely, unless terminated by Esri or Customer as authorized under this Agreement. <br /> "Product(s)" means Software, Data, and Online Services. <br /> "Professional Services" means any development or consulting services that Esri provides to Customer. <br /> "Sample(s)" means sample code, sample applications, add-ons, or sample extensions of Products. <br /> "Service(s)" means Maintenance. If Esri provides Esri Managed Cloud Services, Training, or Professional <br /> Services directly to Customer, then Services also include Esri Managed Cloud Services, Training, and <br /> Professional Services. <br /> "Software" means any proprietary commercial off-the-shelf software, excluding Data, accessed or downloaded <br /> from an Esri-authorized website or that Esri delivers on any media in any format including backups, updates, <br /> service packs, patches, hot fixes, or permitted merged copies. <br /> "Specification(s)" means (i)the Documentation for Software and Online Services, (ii)the scope of work set forth <br /> in any Task Order, or(iii) Esri's published course descriptions for Training. <br /> "Task Order(s)" means an Ordering Document for Services. <br /> "Term License" means a license for use of an Esri Offering for a limited time period ("Term"). <br /> "Third-Party Content" means any Content that Customer may obtain from a third-party website or that persons <br /> other than Esri employees, suppliers, or contractors may directly contribute to Esri's website. <br /> "Training" means (i) Product training or(ii) related training that Esri provides under this Agreement. <br /> "Training Materials" means digital or printed content required to complete Training, which may include, but is not <br /> limited to, workbooks, data, concepts, exercises, assessments, and exams. <br /> "Value-Added Application(s)" means an application developed by Customer for use in conjunction with the <br /> authorized use of any Software, Data, or Online Services. <br /> E204S—02/19/2020 Page 9 of 17 09/09/2020/PSK <br /> 00286821.0 <br />