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Library's migration and one(1) additional State Fiscal Year. <br /> C. Base Level Access includes access to and use of the NC Cardinal Integrated Library System (ILS) <br /> software, hardware maintenance, hardware administration, database administration,Standard <br /> Internet Protocol(SIP)services,software upgrades,second-level system support, integral <br /> components, and tools related to the statewide resource sharing distribution system. <br /> D. The Department will fund and manage project administration for NC Cardinal. Project <br /> administration includes project oversight, project schedule development,vendor negotiations <br /> and contract administration, budget forecasting, migration management,development and <br /> maintenance of communications channels,and coordination of NC Cardinal Committees. <br /> E. The Department will fund and manage first-line software support for NC Cardinal. First-line <br /> support includes maintaining a help ticket system, providing remote and onsite assistance, <br /> training, and facilitating communications with second-level vendor support. <br /> F. The Department will fund and manage resource sharing services for NC Cardinal. Resource <br /> sharing services include delivery system administration, purchase and distribution of shipping <br /> supplies,training,vendor communications, and problem resolution. <br /> G. The Department retains final financial decision-making authority for all matters pertaining to the <br /> NC Cardinal Integrated Library System (ILS) and its users. <br /> H. The Department will not expend more than $1,242,955 in total State Fiscal Year 2020-2021 <br /> expenditures for NC Cardinal. <br /> IV. Financial Responsibilities—Participating Library <br /> A. During the State Fiscal Year(July 1—June 30) of the Library's migration (year one),the incoming <br /> Library shall incur no Branch Costs or Shared ILS Costs.The State Library of North Carolina shall <br /> cover the Library's portion of Branch Costs and Shared ILS Costs for the first full fiscal year <br /> following migration (year two).The Library shall fund its portion of Branch Costs and Shared ILS <br /> Costs for Base Level Access to the NC Cardinal ILS beginning with the third fiscal year of <br /> participation in NC Cardinal. <br /> B. Base Level Access includes access to and use of the NC Cardinal Integrated Library System (ILS) <br /> software, hardware maintenance, hardware administration,database administration,Standard <br /> Internet Protocol(SIP)services, software upgrades,second-level system support, integral <br /> components, and tools related to the statewide resource sharing distribution system. <br /> C. The Library's annual cost shall be calculated as described in Attachment B—NC Cardinal Annual <br /> Costs by Library. <br /> D. Qualifying branches are those that incur an annual outlet fee by meeting the following criteria: <br /> 1) Open more than 18 hours per week <br /> 2) Store and circulate items to the general public <br /> 3) Act as a circulating branch as their primary responsibility <br /> E. Non-optional third-party services may be required to support the NC Cardinal ILS and may incur <br /> additional annual costs to the Library. Non-optional third party services must be agreed to by a <br /> two-thirds majority of all NC Cardinal libraries and approved by the State Library's NC Cardinal <br /> NC Cardinal Memorandum of Agreement 2020-2021 Page 3 <br />