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supplied or the service provided,due to a household's participation in CIP or LIEAP and/or any other nonfederal CIP funding. 4. Shall credit the entire amount to an Eligible Household's account immediately upon receipt of payment of the Pledge Amount, regardless of whether the payment results in a credit balance on the account. 5. The Energy Provider will not exchange an Eligible Household energy voucher for cash nor will any cash or cash equivalent be given to any person or entity other than the County Department for excess credit caused by the payment of the Pledge Amount. 6. If a Pledge Amount has been made to an account and should the qualifying member of the Eligible Household die,the credit balance may be left on the same service account for the use of the surviving members of the Eligible Household. If there is no such household member,the vendor shall return the balance to the County Department within thirty(30)days thereof. 7. Shall adhere to all requirements of Federal and State laws and regulations. Monitoring/Reporting: 1. The Energy Provider will maintain records documenting the amount of energy assistance that the Eligible Household received and the date of receipt for all Home Energy programs. Data collection is critical as it is needed for federal reporting requirements. Records are to be maintained for two years after the state fiscal year(SFY)ends (June 30). 2. Records shall include the name,address,account number, bill payment history, cost and consumption data, and history upon request for the last 12-month billing period. 3. The Energy Provider,the State,and County Department will cooperate with any Federal,State, or local investigation,audit or program review. 4. The State Auditor shall have access to persons and records as a result of all contracts or grants (including this Agreement)entered into by State agencies or political subdivisions in accordance with General Statute 147-64.7. Additionally,as the State funding authority,the North Carolina Department of Health and Human Services shall have access to persons and records as a result of all contracts or grants (including this Agreement)entered into by State agencies or political subdivisions. Termination of Agreement: 1. Termination of this Agreement may occur by either party terminating its duties under this Agreement upon provision of thirty(30)calendar days written notice to the other. 2. This Agreement will terminate immediately should the Energy Provider supply false information or attempt to defraud the State,the County Department,or the eligible household. In such cases no additional reimbursement will be made to the Energy Provider unless and until such matters are resolved and the Energy Provider is exonerated of wrongdoing. DSS-8163 (06/18) Page 2 of 3 Economic and Family Services