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Software Assurance Benefits Software Assurance Benefits are included within the EA. Entitlement is based on SA coverage or spend. Microsoft Software Assurance is a maintenance offer that helps your organization get the most from Microsoft software through a broad range of benefits. From deployment planning and staff training to product support and software upgrades, Software Assurance benefits help you increase worker productivity, accelerate organizational performance, and realize a return on your software investment faster. New Version Rights Enable organizations to deploy new releases of Microsoft software as soon as they become available. Spread Payments Provides companies that want greater flexibility in managing technology expenditures the ability to make annual payments, instead of one upfront payment. Desktop Deployment Planning Services Enable you to assess and evaluate the business value of upgrading your Microsoft Office and Windows Client software, and deploy it more easily. Information Work Solution Services Get more from your productivity applications and fully leverage the capabilities of your IT infrastructure. Windows Preinstallation Environment IT Professionals can build custom solutions that speed software deployment through automation, so they spend less time and effort keeping desktops updated. Windows Vista Enterprise Helps large organizations lower deployment and management costs and better protect critical data. Training Vouchers Provide your IT teams with free training on select courses designed by Microsoft and delivered by Microsoft Certified Partners in your area. Microsoft E -Learning Uses simulations, demonstrations, animations, hands-on exercises, and assessment to help employees upgrade skills and knowledge. Home Use Program Allows workers more flexible workspace options so they can be connected and productive from home. Employee Purchase Program Gives employees significant discounts over retail pricing on Microsoft's most popular productivity and consumer products. Enterprise Source Licensing Program (ESLP) Provides eligible customers with 1,500 or more licensed desktops access to Microsoft Windows source code for internal development and support. 24 x 7 Problem Resolution Support Lets you stay continuously connected with Microsoft for your support needs through phone and Web support. Corporate Error Reporting Reports system crashes and gives IT staff the ability to monitor and review error information to control deployment of fixes. "Cold" Backups for Disaster Recovery Provides complimentary "cold" backup server licenses in the event of a disaster. TechNet Plus and TechNet Managed Newsgroups