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iii. Monitor that all financial resources related to the provision of social services <br />programs covered by this MOU are utilized by the county in compliance <br />with applicable federal and state laws. <br />Data Submission: <br />i. Maintain and review data submitted by counties pursuant to the mandatory <br />performance requirements. <br />ii. Provide counties with reliable data related to their performance <br />requirements as well as accuracy and timeliness of programs in accordance <br />with state and federal program guidelines. This includes but is not limited <br />to processing applications and recertification, quality control standards, <br />program statistics and fiscal information. <br />iii. The Department shall be responsible for the maintenance and functionality <br />of its information systems utilized in the statewide administration of social <br />services programs covered by this MOU. <br />Communication: <br />i. Provide counties with clarification or explanation of law, rule or policy <br />governing social services programs when necessary or as requested. <br />ii. Disseminate policy on social services programs and provide counties with <br />timely information on any updates to policy. <br />iii. Provide timely information to counties on any changes to federal law or <br />policy made known to the Department. <br />iv. Provide counties with a timely response to requests for technical assistance <br />or guidance. <br />v. Maintain all policies covering social services programs in a central, <br />accessible location. Policies will be updated, to the extent possible, in <br />advance of the effective date of any new policies or policy changes. <br />vi. Provide counties with an opportunity to submit questions, concerns and <br />feedback related to the administration of social services programs to the <br />Department and provide County a timely response to such communication. <br />vii. Communicate proactively with the County Director of Social Services on <br />matters that effect social services programs covered under this MOU. <br />viii. Communicate directly with the County Manager, Governing Boards, and <br />the County Director of Social Services on matters including but not limited <br />to, corrective action, and significant changes to law, rule and policy that <br />impact the administration of social services programs covered by this MOU. <br />Inter -agency Coordination: <br />i. Provide guidance to counties in the event they are unable to reach a <br />resolution on a conflict of interest that arises related to the provision of <br />social services programs covered by this MOU. <br />ii. Provide guidance for county DSS personnel on federal and state <br />Emergency Management, mass shelter, Business Continuity Plan (BCP) <br />and Continuity of Operations Plan (COOP) requirements. <br />iii. Coordinate with and communicate to county DSS agencies regarding <br />available and required training opportunities associated with DSS Mass <br />Shelter, BCP and COOP responsibilities. <br />Page 7 of 25 <br />