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0140 <br />• System Access/Customer Responsibility <br />The customer agrees to provide a dedicated telephone line, high-speed internet connection, or VPN <br />connection capable of remote access to a designated computer. The computer designated for support shall <br />have access to all computers on the network. <br />This Annual Software Support Agreement provides coverage beginning on the "go live" <br />date. <br />First Year Annual Support $7568.00 (included in this contract) <br />By signing this document you are confirming that you have read and understand the terms and conditions of <br />this annual support agreement. <br />Important- Support Renewal Clause <br />A lapse in support renewal will require that all outstanding support balances be paid in full prior to <br />reinstatement of support. Support fees are non-refundable. <br />• Customer Representative Signature <br />LEE COUNTY SHERIFF'S OFFICE, NC <br />Name of Department <br />r1 <br />LJ <br />Date <br />7 <br />