1992 - 06-10-92 Regular Meeting - Laserfiche WebLink

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v~~A § :-709 • COMPLAINT PROCEDURES TO RESOLVE GRIEVANCES UNDER ADA The procedure for processing complaints by individuals who believe that he or she has been discriminated against on the basis of disability by Lee County is as follows: A. The complainant should submit his or her complaint in writing to the Ada coordinator within 30 days of the date of occurrence of the incident which gave rise to the complaint. A record of the complaint and the action taken will be maintained in the office of the ADA Coordinator. A written decision by the ADA Coordinator will be rendered within 15 working days of the filing of the complaint. A copy of the decision shall be mailed by the ADA Coordinator to the complainant at his or her address as setforth in the complaint by registered or certified mail, return receipt requested. If the complainant ADA Coordinator, he or Coordinator a written hearing before the ADA does so within 10 days decision. is not satisfied with the decision of the she may file in the office of the ADA Statement to that effect and request a Compliance Committee provided he or she of the receipt of the ADA Coordinator's • B. If the complainant prefects his or her appeal in the manner setforth above, then the ADA Coordinator shall within 3 working days transmit copies of all documents pertaining to the matter to the ADA Compliance Committee. The chairman of the committee will set a hearing date and give the complainant and the County Manager 10 days notice of said hearing. The County Manager will be responsible to notify any county agency or personnel involved in the matter of the date of the hearing. The hearing shall be in public and all proceedings shall be recorded. The committee will issue a written decision within 20 days of the conclusion of the hearing. The decision shall be mailed to the complainant at the address setforth in the complaint by registered or certified mail, return receipt requested. If the complainant is not satisfied with the decision of the ADA Compliance Committee, he or she may file in the office of the County Manager a written statement to that effect and request a hearing before the Board of Commissioners provided he or she does so within 10 days of the receipt of the decision of the ADA Compliance Committee. C. If the complainant prefects his or her appeal in the manner setforth above, then the ADA Compliance Committee shall within 3 working days transmit copies of all documents and recordings • pertaining to this matter to the County Manager for the use and benefit of the Board of Commissioners. The Chairman of the Board shall set a hearing date and shall give to the complainant and to the County Manager 10 days notice of the hearing. The County Manager will be responsible to notify any county agencies or personnel involved in the matter of the date of the hearing. The hearing will be conducted in public and all proceedings 89