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030 <br />b. To encourage staff participation in webinars on a monthly basis and other online learning <br />through such opportunities as Web Junction and State Library sponsored programs. (2016-2018) <br />Email announcement of offerings sent monthly. <br />c. Each staff member maintains a list of the courses/workshops/webinars they have attended for <br />themselves. <br />d. To take advantage of State Library ongoing education provided regionally. (2016-2021) <br />e. Some staff has attended several in person workshops (2016-2018) <br />f. To encourage participation in library and related professional conferences as appropriate. <br />(2016-2021) Several staff members will attend the Biennial NC Library Association conference on <br />October 2017 in Greensboro <br />24. To develop a Plan and review regularly as part of the library's long range planning process. <br />a. To develop a written Collection Maintenance Plan not only for purchases but for maintaining <br />the collection on the shelves. <br />i. Find replacements for bestselling author books that have become dirty and worn. <br />(2016-2018) <br />b. To provide assistance and training in the use of technologies necessary to access resources. <br />c. To review all technology and digital literacy efforts to determine the need for changes in current <br />service based on the 2016 user survey and input from current users. (2016-2021) <br />i. Investigate and draft a needs assessment for technology literacy and library <br />services in community <br />ii. Determine additional technology and digital/information literacy needs. <br />Fall 2016 and Spring 2017 <br />iii. Meetings with Hispanic community to determine all literacy needs <br />including technology and digital/information. Fall 2015 and Spring 2016 <br />and continued Outreach (2016-2018) <br />iv. To develop a comprehensive plan to provide such training and <br />education for patrons and staff as needed. (2016-2018) <br />v. To provide programs and services that support adult and childhood literacy for <br />both books and technology. Partner with the Literacy Council and Partnership for <br />Children, coalition for Families, Smart Start. <br />vi. To review all adult literacy programs and services to determine the <br />need for changes in current service based on the 2016 user survey and <br />input from community and find ways to fund more materials (2016-2017). <br />vii. To develop a comprehensive plan to identify, purchase and provide adult <br />beginning reader materials to support these programs (2016-2017) <br />viii. Begin basic computer instruction classes for beginners in both <br />English and Spanish (2016-2018) <br />ix. Hold introductory programs for e -readers and tablets (Fall 2016) <br />25. Implement the Edge Initiative region wide http://www.ala.org/pla/advocacy/edge beginning <br />Fall 2016 continuing to build on the multi-year program of measuring/evaluating our technology <br />and creating an action plan. Retake the Edge Survey of Lee County Library Technology <br />periodically. <br />26. To ensure efficient and effective customer service for all library users. <br />a. To support continuous improvement in public access technology services by sharing <br />expertise and best practices with other providers locally, regionally and nationally. <br />27. The Library Director to attend NCPLDA meetings that can fit into the budget. Monitor the <br />NCPLDA and State Library Listservs daily, and take advantage of online continuing education <br />opportunities as related to local library needs. Currently, Director only attends the meeting in <br />Southern Pines of the three NCPLDA meetings per year. The Wilmington and Mountain meetings <br />are cost prohibitive to amount of funding available in that line item for conferences and travel. She <br />participates in relevant webinars and in person workshops. <br />28. Develop additional, alternate, one time grant or permanent sources of extra funding for <br />purchase of equipment or items the library needs but cannot fit into the budget. <br />a. Investigate creating a 501 c 3 nonprofit Foundation to raise funds for equipment and <br />materials to augment the donations from the Friends of the Library and the public. The <br />