Agenda - 8-15-16 Reg. Meeting - Laserfiche WebLink

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027 7. To encourage board members and friends to formally and informally advocate for library funding and status with all elected and appointed officials who have fiscal and policy influence over the library. a. To encourage increased membership in the Friends Group (2016 i. Try to build membership with diverse members of the corn -2018) Completed annually munity from different parts and towns in county when vacancies occur. b. To continue to support the efforts of the Friends of Lee County Public Library. (2016-2018) i. Provide assistance with book sale books and collaborate on initiatives Handled daily and annually c. To encourage a renewed effort among the Friends of the Lee County Public Library to try different fund raisers. (2016-2018) i. In process when annual meeting of FOL planned) d. To encourage all board members and friends to participate annually in Library Legislative Day at the local, state and national levels. To attend in person or participate virtually with emails, phone calls and letters to legislative/government officials at all levels. (2016-2018) Done annually 8. To cultivate and empower volunteers willing to act as advocates for public libraries at the local, state, and national levels and also help with library programs. a. To work with the Friends of Library to develop a plan that will encourage volunteers to become advocates and to honor their efforts. (2016-2021) Plan a thank you volunteer event. 9. To include a marketing plan that reflects community needs and interests as part of the public relations program. a. To create a written public relations/marketing plan including new logo and marketing plan (2016-2018) 10. To designate staff member(s) to coordinate public relations activities within the library and between the library and other local agencies. a. To establish this role among the several staff members at library. (2016-2018) Completed b. The Library Director will coordinate these efforts and support local community outreach. (2016- 2021) i. A media contact list is used to publicize library events ii. Identify staff to do publicity for children's YA and adult programming c. Collaborate with other organizations on childhood literacy, workforce development, and lifelong learning. Director is on Partnership for Children Board and Executive Director for the newly formed Literacy Council. 11. To develop a customer -friendly web and social media presence to provide access to library services and information about them. Have control of the content so that it can be updated and maintained at any time by library staff. a. To review and assess the current website, modify and update as needed. (2016-2018) Version 2.0 to be completed by December 2016 Version 1 is currently in use. i. Repeat this annually. (2016-2021) ii. Do weekly updates and needed 12. To provide an easily accessible method for public feedback. a. To develop a plan and process for implementing this strategy. (2016-2018) b. Survey of customers periodically C. Suggestion box installed 2016 13. Revise set of Lee County Library policies and procedures to govern library personnel, new Board of Trustees training manual, operations and services as needed a. Staff to review updated Lee County policies and procedures b. To develop and maintain a written set of policies and procedures that guide operations and services at library. c. To review the County and State Records Retention Policy for Libraries and comply. (2016- 2021) To be accomplished by end of 2016. d. To ensure that all library policies, goals and objectives are easily accessible by library staff, public. Existing policies and procedures are on the website and revise /add new as reviewed revised and approved. (2016-2021) e. Notebooks of printed policies are behind service desk f. Staff training manual for evergreen procedures at circulation desk. 2