Agenda - 1-4-16 Reg. Meeting - Laserfiche WebLink

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JLHCA, Inc. O 7 8 Planning Process Narrative Continued to assist us in meeting the needs of local low-income residents. ➢ Our agency is a CHDO, which is designated as Community Housing Development Organization and a charter member of JobLink now called the NC Works Career Center Program in Johnston and Lee Counties. ➢ Area Ministries and local churches provide food and monetary support for our participants to help provide quality services and allow us to serve more low-income people. We received a grant for food from Food Lion to help lessen the curse of the hunger in the agency's service area. ➢ We participate in and help coordinate Resource Fairs, Health Fairs, workshops and other activities with other partners that keep the public informed about resources/ services in the community. ➢ The agency partners with local churches and other organizations to perform repairs on the homes of low-income people. Our agency provided the names and completed intakes on potential participants by collaborating with the local churches, individuals living in substandard housing received housing services that they could not otherwise afford. ➢ As a member and founder of the Johnston County Human Services Council, we meet quarterly with individuals from community, public sector, private sector, charitable groups and other group representative who have an interest in the welfare of the low-income. Discussions pertinent to the needs and concerns or the availability of new opportunities are shared with the partners who then share with their participants. We provide training for each other's clients and staff members to ensure that issues affecting low-income people were being addressed. ➢ The Counselors refer families to Head Start and other programs offered by the agency and the community to help stabilize the family. Participants are referred to Human Resources Development classes and (ESL) English as a Second Language at Johnston Community College, Central Carolina Community College and other agencies offering classes. Participants are required to enroll in and attend Career Readiness Certification classes at the community colleges to increase their job -readiness skills. ➢ Budgeting and other group- learning classes are taught by agency and from the community to enhance job -readiness skills of our participants. Participants are referred to any programs that can help them work toward achieving their goals whether the service provider is internal or external. 5. Describe how your agency will establish linkages between governmental and other social services programs to assure the effective delivery of such services to low-income individuals, to avoid the duplication of such services and to fill identified gaps in services, through the provision of information, referrals, case management and follow-up consultations. Linkages are established between Johnston-Lee-Hamett Community Action, Inc., governmental programs and other social services program through a variety of methods. Agency staff members serve on committees in other agencies and their staff members serve on committees in our agency. This relationship is on-going and prevents a duplication of services based on open communication between staff. When a client enters our agency with a request for services, a counselor will contact other agencies/organizations to see if they have already received assistance or if there are resources available to assist the household. Information on existing program is shared with clients and agencies/organizations and referrals are made to help expedite the access to services. Information that is presented at our Board of Directors and Policy Advisory Council meetings plays a vital role in coordinating, and establishing linkages between governmental and other social services programs in the delivery of services to low-income individuals. As the Board of Directors is a Tri -parte board, its members include county commissioners, bankers, realtors, representatives from legal services, local health department, department of social services, faith based organizations, senior services, teachers, division of employment services, head start policy council, partnerships for children, civic groups, etc., Programming concerning the availability, delivery and quality of services are always of the utmost importance and at the forefront of discussions between partners. Fiscal Year 2016-17 Community Services Block Grant Application Page 12 of 33