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035 <br />EMERGENCY SERVICES DIRECTOR <br />maintains cooperative and courteous relationships inter and intra -departmentally, and with <br />external entities with whom the position interacts. Tactfully and effectively handles requests, <br />suggestions and complaints In order to establish and maintain good will. Emphasizes the <br />Importance of maintaining a positive Image. <br />Coordination of Work Plans and organizes daily work routine. Establishes priorities for the <br />Completion of work In accordance with sound time -management methodology. Avoids duplication <br />Of effort Estimates expected time of completion of work elements and establishes a personal <br />schedule accordingly. Attends required meetings, planning sessions and discussions on time. <br />implements work activity in accordance with priorities and estimated schedules. <br />5wfety and lkussksenlna: Adheres to all established safety and housekeeping standards. <br />Ensures such standards are not violated. <br />Planning: Plans, coordinates and uses Information effectively to enhance activities and <br />production. Knows and understands expectations regarding such activities and works to ensure <br />such expectations are met Develops and formulates ways, means and timing to achieve <br />established goals and objectives. Effectively and efficiently organizes, arranges and allocates <br />manpower, financial and other designated resources to achieve such goals and objectives. <br />Organizing: Efficiently organizes own work and that of subordinate sfaff. Ensures that personnel <br />understand what results are expected of them, and that each is regularly and appropriately <br />Informed of all matters affecting or of concern to them. <br />Staffinw. Works with upper management, where appropriate, to select and recommend <br />empioyment of qualified personnel. Personally directs the development and training of personnel <br />under charge, ensuring their proper induction, orientation and training. <br />L. eadinn: Provides a work environment', which encourages clear and open communications. Has <br />a clear and comprehensive understanding of the principles of effective leadership and how such <br />principles are to be applied. Provides adequate feedback to personnel under charge concerning <br />theirpedbrmance. Commends and rewards personnel under chargeforoutstanding performance, <br />and takes timely and appropriate disciplinary action as neoessary. 6cercises enthusiasm e <br />in <br />influencing and guiding others toward achievement of established goals and objectives, <br />Contmilina Provides a work environment; which is orderly and controlled. Coordinates, audits, <br />and controls manpower and financial resources efficiently and effectively. Coordinates, audits, <br />and controls the utilization of materials and equipment efficiently and effectively. Has a clear and <br />comprehensive understanding of established standards, methods and procedures. <br />Delegating: Assigns duties as necessary and/or appropriate to meet goals, enhance abilities of <br />personnel under charge, build their confidence and assist them in personal gtowttn. Has <br />confidence in personnel under charge to meet new or additional expectations. <br />Aeals on Makinja <br />: Exercises discretion and Judgment In developing and implementing courses of <br />action affecting functions under charge. Recognizes when a particular policy, procedure ar <br />strategy does not foster the desired result, and moves decisively and explicit{y to devel <br />Implement alteratives. op and <br />Revised <br />T 3130/2009 <br />