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04 <br />Johnston - Lee -Hamett Community Action, Inc. <br />Planning Process Narrative Continued <br />2. Describe your agency's method and criteria for identifying poverty causes and list the identified causes. <br />Also describe the methods and criteria used to determine priority and selection of strategies to be <br />implemented that will address the poverty causes. <br />This is the first year of a three -year plan and services were prioritized based on the results of the Community Needs <br />Assessment Questionnaire that was conducted in Johnston, Lee and Harnett County during the planning process in <br />October 2014. Of the 500 questionnaires distributed, 344 were returned which constitutes a 68% return rate. The <br />respondents listed the following areas of needs: Affordable Housing- Transportation and Employment received the <br />highest priority with 97 93 and 89 respectively. Several factors played a decisive role in the ranking of the needs <br />and concerns expressed by the respondents. The cost of renting an affordable standard home has risen sharply with <br />$650.00- $700.00 now becoming the standard low -end rental amount. The problem arose when incomes did not rise <br />to accommodate the change; Clients coming into the agency complete a "Tell me About Yourself questionnaire <br />which the STARS Counselors then use to evaluate the participants' needs and provide guidance in establishing a <br />more proactive lifestyle changes. Using a holistic approach in helping dreams become a reality for program <br />participants has proven to be the best practice for our program. The current political climate which resulted in the <br />reduction of support programs such as Medicaid, Food Stamps, etc., has made life even harder on low- income <br />people. Temporary employment agencies (now the norm) are having problems finding jobs for the unemployed no <br />matter how qualified they are, which has created another barrier for many participants who have a GED/ high school <br />diploma or less. <br />3. Describe activities that your agency has undertaken to advocate for and empower low- income individuals <br />and families to achieve economic independence and security. <br />The goal of the agency is to design and implement programming with the express purpose of meeting the needs of <br />low- income individuals and families in Johnston, Lee and Hamett Counties. Securing funding to enhance the capacity <br />and efficiency of our agency in areas such as affordable housing, employment opportunities, educational <br />advancement, affordable daycare issues, financial literacy, foreclosure prevention, emergency assistance, <br />homeownership, early childhood education does help empower low- income individuals and families. As other <br />funding opportunities and/or partnerships present themselves, we will make an effort to meet needs that have the <br />ability to empower the participants or help them avoid adverse situations that could disrupt their pathway to success. <br />The problem of high rent coupled with high utility bills has created a quagmire that is suffocating low- income people <br />in the agency's service areas. Financial Literacy workshops are conducted that encourage participants to become <br />more skillful at the basics of saving money and to get into the practice of making their scheduled payments in a timely <br />manner. Credit and Pre - purchase Counseling are vital elements of Financial Literacy and enables participants to <br />meet the criteria for low interest rates and assistance from other funding streams. This also affords the participants <br />the opportunity to obtain low payments and to own a stake in their community. Partnering with local financial <br />institutions to bring different methodologies of money management has proven successful. <br />The STARS Counselors provide workshops on a wide -range of topics that address issues that STARS <br />participants are facing. Topics such as: Income Tax Preparation, Energy Conservation, Credit Counseling, Financial <br />Literacy, Home Ownership /Renters Insurance, Nutrition, Job - Readiness Skill Building, Renter's Rights, Consumer <br />Credit Education and other topics that will help participants become advocates for themselves and their families. <br />Intense one- on-one case management is essential tools used in helping participants reach self - sufficiency. <br />Oftentimes, when the participants take an objective look at their situation, they can pinpoint the source of the problem <br />and then take the steps necessary to correct and adopt strategies to move forward with purpose. Short and long <br />range goals are set by the participants with guidance from their counselor and then prioritized to achieve quantifiable <br />successes. Networking and collaborations with other service agencies, organizations, the private sectors and faith- <br />based programs are all key elements of affecting positive changes.. By working together with other entities, our <br />resources (manpower, financial, etc.) are able to assist a greater number of low - income people. <br />Fiscal Year 2015 -16 Community Services Block Grant Application <br />Page 7 of 49 <br />