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BK 00027 PG: 0024 <br />V. FILING OF COMPLAINTS <br />1. Time Limits and Filing Options — A complaint must be filed no later than 180 calendar <br />days after the following: <br />➢ The date of the alleged act of discrimination; or <br />➢ The date when the person(s) became aware of the alleged discrimination; or <br />➢ Where there has been a continuing course of conduct, the date on which that conduct <br />was discontinued or the latest instance of the conduct. <br />Title VI complaints may be submitted to the following entities: <br />➢ The County of Lee Transit System Governing Body — The Lee County Board of <br />Commissioners <br />➢ NCDOT — Office of Civil Rights and Business Development <br />➢ Federal Highway Administration <br />➢ Federal Transit Administration <br />➢ Federal Aviation Administration <br />➢ US Department of Transportation <br />➢ US Department of Justice <br />2. Type of Complaints — Complaints shall be in writing and signed by the complainant(s) or <br />a representative and include the complainant's name, address, and telephone number. <br />Complaints received by fax or e -mail will be acknowledged and processed. Allegations <br />received by telephone will be reduced to writing and provided to the complainant for <br />confirmation or revision before processing. <br />3. Complaint Basis — Allegations must be based on issues involving race, color, national <br />origin, sex, age, income status or disability. The term "basis" refers to the complainant's <br />membership in a protected group category. <br />Protected <br />Definition <br />Examples <br />Categories <br />Race <br />An individual belonging to one of the <br />Black/African American, <br />accepted racial groups; or the perception, <br />Hispanic /Latino, Asian, American <br />based usually on physical characteristics <br />Indian/Alaska Native, Native <br />that a person is a member of a racial group <br />Hawaiian/Pacific Islander, White <br />Color <br />Color of skin, including shade of skin <br />Black, White, light brown, dark <br />within a racial group <br />brown, etc. <br />National <br />Place of birth. Citizenship is not a factor. <br />Mexican, Cuban, Japanese, <br />Origin <br />Discrimination based on language or a <br />Vietnamese, Chinese <br />person's accent is also covered by national <br />on 'n. <br />Sex <br />Gender <br />Female and Male <br />Age <br />Persons of any age <br />21 year old person <br />Disability <br />Physical or mental impairment, permanent <br />Blind, alcoholic, para- amputee, <br />or temporary, or perceived. <br />epileptic, diabetic, arthritic <br />Income <br />Person whose household income is at or <br />Person in family or household of <br />Status <br />below US Department of Health and Human <br />4 with income of $20,000 <br />Services Poverty Guidelines <br />12 <br />