Minutes - 11-3-14 Reg. Meeting - Laserfiche WebLink

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BK:00027 PG:0023 Section 6: Processing Procedures for Comp laints of D The complaint procedures outlined herein apply to the County of Lee Transit System, the NCDOT and FHWA, FTA, FAA, and other primary recipients and sub - recipients in the administration of the Federal - aid highway program. These procedures cover discrimination complaints filed under Title ICI of the 7, Section 504 of the Rehabilitation Act of 1973, Civil Rights Act of 1964, Civil Rights Restoration Act of 198 the Americans with Disabilities Act of 1990, and other nondiscrimination authorities relating to any program or services administered by the County of Lee Transit System and to any potential sub - recipients, consultants, and contractors. The County of Lee Transit System will make every effort to obtain early resolution of complaints at the lowest level possible. All complaints of alleged discrimination will be investigated by the County of Lee Transit System Office. The option of informal mediation meeting(s) between the affected par e ties and th County of Lee Transit System Office staff may be utilized for resolution. Upon completion of each investigation, the County of Lee Transit System staff will inform every complainant of all avenues of appeal. I. PURPOSE The purpose of the discrimination complaint procedures are to specify the process to be employed by the County of Lee Transit System in accordance with guidance from the Federal Highway Administration to investigate complaints, while ensuring due process for complainants and respondents. The process does not preclude the responsible staff of any agency from attempting to informally resolve complaints. II. APPLICABILITY The complaint procedures apply to the beneficiaries of the County of Lee Transit System programs, activities, and services, including but not limited to the public, contractors, subcontractors, consultants, and other sub- recipients of federal and state funds. III. ELIGIBLITY Any person who believes that he /she has been subjected to discrimination or retaliation prohibited by any of the Civil Rights authorities, based upon race, color, sex, age, national origin, or disability may file a written complaint with the County of Lee Transit System Office. The law prohibits intimidation or retaliation of any sort. The complaint may be filed by the affected individual or a representative and must be in writing. IV. DEFINITION Discrimination involves any act or inaction, whether intentional or unintentional in any program or activity of a Federal -aid recipient, sub - recipient, or contractor, which results in disparate (unfavorable) treatment, disparate impact, or perpetuating the effects of prior discrimination based on race, color, sex, national origin, age, disability or in the case of disability, failing to make a reasonable accommodation. An act (or action) whether intentional or unintentional, through which a person in the United States, based on race, color, sex, age, national origin, or disability has been subjected to unequal treatment under any program or activity receiving financial assistance from the FHWA under title 23 U.S.C. 11