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BK - 00027 PG:0019 <br />B. Events <br />Lee County has sought a variety of ways to educate and engage the public. In general, the earlier <br />public involvement is sought, the better. It is also an improved use of citizens' free time to <br />participate in a process that will determine the direction of a project that may take years to <br />complete. To minimize citizen's frustration when they are invited to join late in the'process - <br />when the values and goals may have already been decided the following tools are arranged from <br />most participatory to least. <br />Special Events are held to bring attention to a specific activity or issue. Special events may take <br />the form of a fair or special educational lecture with civic groups or other public entities. Special <br />events are a way to expose a large number of people to a project or program. Focus groups work <br />well for public input. <br />Surveys are an efficient method of gathering input from a large number of people at an early <br />stage of the planning process. This is particularly useful when trying to understand the goals and <br />aspirations of a community before attempting to address any specific problems. As an outreach <br />tool, surveys are a good way to identify citizens who may want to become further involved. <br />Surveys may be administered in person or on the phone or distributed via mail, on the Internet, <br />or at public places. A labor intensive activity, implementation of survey might be aided by <br />volunteers and student interns. <br />Public Hearings are usually held when an agency has completed a plan and needs to present it <br />for public review before moving forward with the plan. As with all of these tools, care must be <br />taken to ensure that the public is made fully aware of the event well in advance, and that the <br />goals and values of the plan are clearly stated. <br />Community Forum Meetings are held to discuss programs and activities within communities, <br />and the public is engaged to discuss their needs in general. <br />C. Direct Marketing and Education <br />Direct marketing and education is meant to reach out and provide specific information to specific <br />parties. For example, landowners or leaders of an ethnic community may be sought out and <br />personally invited to come to a meeting. Similarly, lower income groups may be specifically <br />targeted to be educated about their rights, or children or families may be targeted to begin a <br />discussion on a specific program. Direct marketing and education can take place through direct <br />mass mailings, radio, press advertising, or through meetings with specific groups of people such <br />as local clubs, homeless people, property owners, or housing authorities. It can also be through <br />making direct phone calls or meeting with key people who desire to participate in a given <br />process. This is the most labor intensive and potentially most fruitful way to create a diverse and <br />active public participation process. <br />Plan Monitoring and Evaluation <br />Evaluation of the success of any public involvement efforts must be result - oriented. It is never <br />safe to assume that just because people don't come to an event that they are uninterested in the <br />project. The goal is to educate and include the public at all levels of planning, not just to invite <br />them. Evaluation, then, must be two -fold. The first part is to track what efforts are being made, <br />and the results of those efforts, and the second part is to make regular assessments of the success <br />of a technique within a given program, and to strategize for future successes. <br />