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B K 00026 PG: 0967 <br />Library System (ILS) software, hardware, integral components, and tools related to the <br />statewide resource sharing distribution system. <br />B. The Department shall fund and manage project administration for NC Cardinal. Project <br />administration includes project oversight, project schedule development, vendor <br />negotiations and contract administration, budget forecasting, migration management, <br />development and maintenance of communications channels, and coordination of NC <br />Cardinal Committees. <br />C. The Department shall fund and manage first -line software support for NC Cardinal. First - <br />line support includes maintaining a help ticket system, providing remote and onsite <br />assistance, training, and facilitating communications with second -level vendor support. <br />D. The Department shall fund and manage resource sharing services for NC Cardinal. <br />Resource sharing services include delivery system administration, purchase and <br />distribution of shipping supplies, training, vendor communications, and problem <br />resolution. <br />E. The Department retains final financial decision - making authority for all matters pertaining <br />to the NC Cardinal Integrated Library System (ILS) and its users. <br />F. The Department shall not exceed $750,000 in total State Fiscal Year 2014 -2015 <br />expenditures for NC Cardinal. <br />IV. Financial Responsibilities — Participating Library <br />A. Upon the third (3rd) State Fiscal Year of participation in NC Cardinal, the Library shall <br />fund its portion of branch costs and subscription costs for the NC Cardinal ILS. <br />Subscription costs include hardware maintenance, hardware administration, database <br />administration, Standard Internet Protocol (SIP) services, software upgrades, and <br />second -level system support. <br />The Library's annual cost shall be calculated based upon the following formula: <br />(# of Qualifying Branches * Cost per Branch) + (% of Active Items * Total ILS Subscription Cost) <br />B. Qualifying branches are those that incur an annual outlet fee by meeting the following <br />criteria: <br />1) Open more than 18 hours per week <br />2) Store and circulate items to the general public <br />3) Act as a circulating branch as their primary responsibility <br />C. Non - optional third party services may be required to support the NC Cardinal ILS and <br />may incur additional annual costs to the Library. Non - optional third party services must <br />be agreed to by a two- thirds majority of all NC Cardinal libraries and approved by the <br />State Library's NC Cardinal Program Manager. Written notification of the implementation <br />of non - optional third party services shall be given to all NC Cardinal libraries on or before <br />July 1. The new service shall become effective July 1 of the following State Fiscal Year. <br />The Library's annual third party service costs shall be calculated based upon the <br />following formula: <br />% of Active Items * Total Annual Service Cost <br />NC Cardinal Memorandum of Agreement Page 3 of 16 <br />