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Agenda Package - 05-04-09
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Agenda Package - 05-04-09
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Last modified
10/28/2009 3:02:40 PM
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10/28/2009 3:01:21 PM
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Admin-Clerk
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Agenda
Committee
Board of Commissioners
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GuJ <br />Department of Social Services <br />Front Desk Statistics <br />Reception log: Required by policy and a court order <br />Dec. - We tracked the # of people signed in each day <br />The high was 238 and the low was 115 - average per day was 160.9. <br />For Jan. the high was 212 and the low was 84 - the daily average was 168.6 <br />Feb. high - 186, low - 91- the daily average for month was 148.4 <br />Drop Box:- We have to record each envelope and the contents of each envelope left at the <br />front desk for staff. Mandated by policy and a court order. <br />Switchboard drop box <br />Dec. high was 129 envelopes/329 documents & the low was 52 envelopes/97 documents with a <br />daily average of 77.9 env/165.2 dots <br />Jan. high was 155 env/245 dots & low was 61 env/117 does, with a daily average of 85.7 <br />env/160.5 dots <br />Feb. high was 116 env/266 docs & low was 44 env/85 dots, with a daily average cf 75 env/170.4 <br />docs <br />is Incoming Phone Calls: Answered by the Switchboard <br />Phone calls from 3/25 - 4/14 <br />High - 565 <br />Low - 276 <br />Average - 395 per day <br />r 1 <br />U <br />
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