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H <br />028 <br />Division of Aging and Adult Services' Consumer Contributions Policies and Procedures <br />(9/1/05). Monitoring shall also include compliance with conflict of interest requirements. <br />Monitoring requirements are discussed in Division of Aging (and Adult Services) <br />Administrative Letter No. 03-14 (11/5/03). Private non-profit service providers will be <br />monitored to ensure compliance with conflict of interest policies, as stated in Division of Aging <br />(and Adult Services) Administrative Letter No. 03-14. <br />The monitoring of services provided under this Agreement shall be carried out by the Area <br />Agency on Aging in accordance with its Assessment Plan. <br />The Agency will receive a written report of monitoring findings in accordance with procedures <br />established in Section 308 of the AAA Policies and Procedures Manual (7/1/03) and Division <br />of Aging (and Adult Services) Administrative Letter No. 98-13. Any areas of non-compliance <br />will be addressed in a written corrective action plan with the community service provider. <br />To ensure adequate review and evaluation of the work, and proper coordination among <br />interested parties, the Area Agency shall be kept fully informed concerning the progress of the <br />work and services to be performed hereunder. Area Agency staff will conduct scheduled on- <br />site assessments and may also make unannounced visits for the purpose of evaluating the <br />Agency's work. <br />® The Agency will provide monthly reports to the NC Division of Aging and Adult Services <br />concerning client enrollment and service data, entering such data in ARMS (Aging Resources <br />Management System). The Agency will also provide written monthly reports of the general <br />status and progress of the work and services in support of caregivers performed hereunder. At <br />such time as the Division of Aging and Adult Services implements the Progress Check software <br />in individual Region J counties, the Agency will provide periodic reports (the frequency of <br />which will be determined by DAAS) of Agency activities undertaken to meet regional and/or <br />county NCFCSP program goals. <br />12. Accounting. The Agency shall maintain complete accounting records sufficient to document <br />receipts and expenditures of state grant funds under this agreement All accounting records <br />should be maintained in accordance with the North Carolina Local Govermnent Budget and <br />Fiscal Control Act. <br />13. Inspections. Authorized representatives of the Area Agency and the North Carolina Division of <br />Aging and Adult Services may at any reasonable times review and inspect the program <br />activities, data collected and financial records pursuant to his contract. All reports and <br />computations prepared by or for the Agency shall be made available to authorized <br />representatives of the Area Agency and the North Carolina Division of Aging and Adult <br />Services for inspection and review at any reasonable times in the Agency's office- Approval <br />and acceptance of such material shall not relieve the Agency of its professional obligation to <br />correct, at its expense, any errors found- <br />® 14. Maintenance of Records. The Agency shall maintain all financial and program records as per <br />the requirements of the North Carolina Department of Health and Human Services Office of the <br />3 of8 <br />